FAQ

- How do I order?
If you want to order items on our website just use the cart and proceed to checkout.
If you wish to purchase custom items follow the instructions on "custom orders".

- Do you make custom patches/pins/shirts/caps..... ?
Yes we do, just follow the instructions on this page to order custom items.

- Can I order custom items and items from your selection in the same order?
Yes sure, but in this case you MUST NOT use the shopping cart.
Follow the instructions on "custom orders" and contact us to request a quote.

- Do you ship worldwide?
Yes, we ship worldwide!

- What shipping methods do you use?
See “Shop Policies”

- Are the patches “iron-on”?
No, you need to sew the patches on your jacket/vest/garment.

- Do you make embroidered/woven items?
Sorry but currently we don't make embroidered/woven items.

- Do you make shaped/round patches?
We can make round patches at no additional cost.
As for the shaped patches, it depends on the type of image/logo, so you must contact us before ordering shaped patches.

- What printing methods do you use?
We use the following printing methods depending on the item to be printed.

1) Screen-printing with quality plastisol inks.
2) Professional heat transfer:  Each garment is individually printed using the latest materials,the same methods that all the top sports brands are currently using.
3) Sublimation printing: printing colors are completely fused with the material. Is possible to print complex graphics at high quality which will be permanently imprinted and undetectable to the touch.

- How to wash your products?
All products must be washed in cold water (max 30°)  and preferably by hand.
DO NOT iron on the image side!

- Is there a minimum order?
No, there's NOT moq.

- Can I pay by sending hidden cash in a letter?
No, sorry we don't accept cash payments.

- What is the total cost for my order?
 You must use the cart to know the total cost for your order or contact us to request a quote: info@madprinting.net

- When will I receive my order?
You can check estimated shipping/delivery time here.

- What are your cancellation/return policies?
Info about cancellation/return policies here.